El-Jay Plumbing & Heating

El-Jay Plumbing shows strong technical competence and project completion capability, with multiple reviews praising skilled workmanship and timely job delivery. However, the company is significantly undermined by serious pricing concerns: two recent reviews (2024, 2023) explicitly document aggressive billing practices including overtime charges at non-holiday hours and hidden labor/truck charges t... Read more

El-Jay Plumbing shows strong technical competence and project completion capability, with multiple reviews praising skilled workmanship and timely job delivery. However, the company is significantly undermined by serious pricing concerns: two recent reviews (2024, 2023) explicitly document aggressive billing practices including overtime charges at non-holiday hours and hidden labor/truck charges that substantially exceeded competitor quotes. Professionalism is mixed—some reviews highlight friendly, communicative technicians, while others report dismissive attitudes when pricing was questioned. The most recent negative review (July 2024) is particularly damaging as it shows the pricing issues persist and customer concerns are not addressed respectfully. Read less