911 Restoration of Minneapolis

The reviews for 911 Restoration of Minneapolis present a mixed sentiment with notable highlights of both commendation and criticism. Many customers appreciate the responsive and professional service from specific technicians like Jared, praising their expertise and reassurance during stressful situations related to water damage. Customers highlighted positive experiences involving efficient work w... Read more

The reviews for 911 Restoration of Minneapolis present a mixed sentiment with notable highlights of both commendation and criticism. Many customers appreciate the responsive and professional service from specific technicians like Jared, praising their expertise and reassurance during stressful situations related to water damage. Customers highlighted positive experiences involving efficient work with insurance companies and quick responses to their emergencies. However, contrasting reviews express significant dissatisfaction, focusing on issues of professionalism, communication, and payment practices. Concerns about being pressured for payment before insurance evaluations and unfulfilled promises create a sense of distrust among some clients. Overall, the sentiment reflects a divide, with a segment of customers expressing satisfaction and loyalty, while another segment voices frustration and disappointment with the company's practices. Read less