5 Star Plumbing, Heating & Air

The reviews for 5 Star Plumbing, Heating & Air depict a complex mix of satisfaction and dissatisfaction from customers. A significant number of reviews highlight positive experiences with friendly, knowledgeable technicians like Juan and Gabriel, who are praised for their responsiveness and craftsmanship. Customers express gratitude for prompt service, especially during emergencies, indicating tha... Read more

The reviews for 5 Star Plumbing, Heating & Air depict a complex mix of satisfaction and dissatisfaction from customers. A significant number of reviews highlight positive experiences with friendly, knowledgeable technicians like Juan and Gabriel, who are praised for their responsiveness and craftsmanship. Customers express gratitude for prompt service, especially during emergencies, indicating that the company often delivers quality work and exceptional customer service. However, there are also numerous critical remarks regarding pricing practices, perceived dishonesty, and poor management of service calls, with complaints about overcharging and incomplete jobs. The divergence in experiences leads to a polarized sentiment, where positive interactions coexist with severe grievances, weighing heavily on the company Read less