Top Choice Plumbing

The majority of the reviews paint a favorable picture of Top Choice Plumbing, showcasing Tony as a skilled and trustworthy plumber. Customers frequently mention the timeliness of service, with many noting that Tony was able to arrive quickly, especially in emergency situations. Phrases like "saved the day" and "showed up within the hour" depict a consistently high level of responsiveness. Several... Read more

The majority of the reviews paint a favorable picture of Top Choice Plumbing, showcasing Tony as a skilled and trustworthy plumber. Customers frequently mention the timeliness of service, with many noting that Tony was able to arrive quickly, especially in emergency situations. Phrases like "saved the day" and "showed up within the hour" depict a consistently high level of responsiveness. Several customers appreciate Tony's honesty and transparency regarding pricing and necessary plumbing work. Instances where Tony opted not to charge for minor issues or provided detailed explanations of problems without pushy upselling demonstrate a commitment to customer service that fosters repeat business and referrals. Reviewers often express gratitude, highlighting that Tony exceeded their expectations by not only fixing plumbing issues but also ensuring the work area was left clean and tidy after the job. The reviews do showcase a few negative experiences. A small number of customers reported dissatisfaction with either specific jobs or communication, which suggests that while the majority of customers are pleased, there can be occasional discrepancies in service quality. The most notable complaint was about a misdiagnosed sewer problem that resulted in a lack of trust. The reviewer warned others about potential overcharging, contrasting sharply with the many positive sentiments regarding the great value and fairness experienced by others. Despite these few criticisms, the overwhelming consensus is that Tony and his team at Top Choice Plumbing provide exceptional service. They are perceived as friendly, knowledgeable, and reliable professionals deserving of high recommendations, indicating a strong local reputation and client loyalty. Overall, the analysis underscores a robust positive sentiment with some room for improvement in handling complex tasks and customer communication. Read less