Tonna Mechanical

Tonna Mechanical demonstrates strong overall performance with particular strengths in professionalism (87.5) and technical experience (85.0). The company excels at punctuality, communication, and courteous service, with technicians consistently praised for explaining work and treating customers respectfully. Project completion scores (81.5) reflect generally reliable work, though some older review... Read more

Tonna Mechanical demonstrates strong overall performance with particular strengths in professionalism (87.5) and technical experience (85.0). The company excels at punctuality, communication, and courteous service, with technicians consistently praised for explaining work and treating customers respectfully. Project completion scores (81.5) reflect generally reliable work, though some older reviews indicate occasional delays and follow-up issues. Pricing presents a mixed picture (78.0): many customers report competitive, fair rates and value, but several complaints about high service fees, unexpected charges, and aggressive upselling suggest inconsistent pricing practices. Recent reviews (past 12 months) are overwhelmingly positive, while older reviews (2010-2016) contain more critical feedback regarding pricing and service consistency. Read less