Roelson Plumbing

The reviews indicate a clear pattern of dissatisfaction related to communication and follow-through. Two primary grievances surface repeatedly: the failure to provide timely quotes and the lack of responses to customer outreach. - Unresponsiveness: Customers reported being left in the dark after initial contact, with one reviewer noting a week-long wait for a promised quote that never arrived. T... Read more

The reviews indicate a clear pattern of dissatisfaction related to communication and follow-through. Two primary grievances surface repeatedly: the failure to provide timely quotes and the lack of responses to customer outreach. - Unresponsiveness: Customers reported being left in the dark after initial contact, with one reviewer noting a week-long wait for a promised quote that never arrived. This unresponsiveness is a critical concern, as it suggests a lack of respect for the customer's time and a failure to prioritize potential business opportunities. - Professionalism: Both reviews express frustration with the perceived professionalism of the company. The use of terms such as "unprofessional" and "wasted my time" in the feedback indicates that customers expect a higher standard of service and reliability. This loss of trust can significantly impact a company Read less