VOGT Heating Air Conditioning & Plumbing

From the analysis of the reviews provided, several key sentiments and themes emerge:Service Quality and Professionalism: A recurring theme is the perception of disrespect from technicians. One customer specifically mentioned feeling dismissed when questioning the charges for a thermostat, suggesting that staff may lack adequate training in customer service and product knowledge.Overcharging Concer... Read more

From the analysis of the reviews provided, several key sentiments and themes emerge:Service Quality and Professionalism: A recurring theme is the perception of disrespect from technicians. One customer specifically mentioned feeling dismissed when questioning the charges for a thermostat, suggesting that staff may lack adequate training in customer service and product knowledge.Overcharging Concerns: The reviews highlighted significant concerns regarding pricing. One customer expressed frustration over being charged an extra $100 for a thermostat, which they later found could be purchased for significantly less elsewhere. This sentiment points to possible transparency issues in pricing and markups that can lead to customers feeling exploited.Communication Issues: A significant number of reviews indicated that attempts to reach management regarding complaints were met with silence. One reviewer noted multiple attempts Read less