Mark Mccollum Plumbing

This single review describes severe failures across all dimensions. The contractor arrived 2+ hours late (professionalism), quoted significantly higher than initial estimate without justification (pricing), failed to complete the job and abandoned the work (project completion), and allegedly misdiagnosed the problem as requiring a new water heater when it was a simple pilot light fix (experience).... Read more

This single review describes severe failures across all dimensions. The contractor arrived 2+ hours late (professionalism), quoted significantly higher than initial estimate without justification (pricing), failed to complete the job and abandoned the work (project completion), and allegedly misdiagnosed the problem as requiring a new water heater when it was a simple pilot light fix (experience). However, a WW Score cannot be reliably calculated from a single review, as one customer's experience—even if detailed—does not provide sufficient statistical basis for contractor evaluation. Read less