Overview of Company Customer Sentiment Analysis in May
All three reviews are negative and paint a consistently poor picture of this contractor across multiple dimensions. Professionalism is severely undermined by broken promises, no-shows, vague communication, and failure to follow through on commitments. Project completion is critically damaged by one review describing a complete failure to perform the contracted work, collecting payment anyway, and ... Read more
All three reviews are negative and paint a consistently poor picture of this contractor across multiple dimensions. Professionalism is severely undermined by broken promises, no-shows, vague communication, and failure to follow through on commitments. Project completion is critically damaged by one review describing a complete failure to perform the contracted work, collecting payment anyway, and then refusing to issue a refund. Pricing concerns are raised by one reviewer who felt recommendations were misleading and excessively expensive after seeking second and third opinions, and by another who paid $770 for work that was never completed. Technical experience is also called into question, as the contractor failed to locate a blocked drain that a subsequently hired plumber resolved without difficulty. Read less