Overview of Company Customer Sentiment Analysis in January
The overall sentiment towards Sunrise Plumbing over the past month is largely negative, with many customers expressing dissatisfaction concerning pricing, reliability, and customer service. While some reviews highlight prompt service and professional technicians, these positive experiences are overshadowed by numerous complaints regarding exorbitant pricing and unfavorable billing practices. Many ... Read more
The overall sentiment towards Sunrise Plumbing over the past month is largely negative, with many customers expressing dissatisfaction concerning pricing, reliability, and customer service. While some reviews highlight prompt service and professional technicians, these positive experiences are overshadowed by numerous complaints regarding exorbitant pricing and unfavorable billing practices. Many customers feel misled by initial quotes and total costs, leading to grievances about transparency and communication. Additionally, serious concerns were raised about missed appointments, lack of follow-up from management, and posts being deleted, contributing to a perception of untrustworthiness. Overall, the reviews indicate that while there are moments of commendable service, the negative experiences heavily impact the company Read less