Ron the Sewer Rat

Ron the Sewer Rat earns strong marks across professionalism and project completion, with the overwhelming majority of reviewers praising punctuality, courteous technicians, clear communication, and thorough follow-through on jobs. Experience scores are also solid, with multiple reviewers specifically calling out technicians' technical knowledge, problem-solving ability, and willingness to educate ... Read more

Ron the Sewer Rat earns strong marks across professionalism and project completion, with the overwhelming majority of reviewers praising punctuality, courteous technicians, clear communication, and thorough follow-through on jobs. Experience scores are also solid, with multiple reviewers specifically calling out technicians' technical knowledge, problem-solving ability, and willingness to educate customers. Pricing is the weakest dimension and the primary source of negative reviews: several customers reported feeling overcharged (e.g., $325 for a 20-minute toilet repair, $800–$900 to hook up a sink and toilet, $500 for a camera scope), and one reviewer noted a lack of upfront pricing transparency after a business ownership change. A small number of reviews also flagged a rude subcontractor, a slow callback, and a messy worksite, which modestly temper the otherwise strong professionalism score. Read less