Richfield Plumbing

Richfield Plumbing's reviews paint a deeply mixed but predominantly negative picture. Pricing is the single most damaging dimension: multiple reviewers report being billed far above quoted amounts, charged for 'free' estimates, sent to collections without warning, and hit with undisclosed drive-time fees — resulting in one of the lowest pricing scores possible. Professionalism suffers significan... Read more

Richfield Plumbing's reviews paint a deeply mixed but predominantly negative picture. Pricing is the single most damaging dimension: multiple reviewers report being billed far above quoted amounts, charged for 'free' estimates, sent to collections without warning, and hit with undisclosed drive-time fees — resulting in one of the lowest pricing scores possible. Professionalism suffers significantly from billing disputes, poor communication, missed appointments, and unresponsive follow-through, though a handful of positive reviews do praise courteous and prompt staff. Project completion is middling — some jobs were completed well and quickly, but others were abandoned without follow-up, and the billing chaos surrounding completed jobs undermines confidence in the overall process. Experience scores modestly higher, as several reviewers explicitly praised the technical skill and knowledge of the plumbers who showed up, but this positive signal is overshadowed by the systemic issues in pricing and communication. Read less