Neighborhood Plumbing Heating & Air Conditioning

This contractor's reviews paint a deeply concerning picture across all four scored dimensions. Project completion is a critical failure point: multiple reviewers describe work left in worse condition than before the visit, abandoned jobs, missed callbacks, and unresolved issues despite return visits. Professionalism is similarly poor, with reports of rescheduling four times, broken promises about ... Read more

This contractor's reviews paint a deeply concerning picture across all four scored dimensions. Project completion is a critical failure point: multiple reviewers describe work left in worse condition than before the visit, abandoned jobs, missed callbacks, and unresolved issues despite return visits. Professionalism is similarly poor, with reports of rescheduling four times, broken promises about weekend availability, dismissive responses to complaints, and a technician who left mid-job after creating a mess. Pricing drew sharp criticism, including a $6,100 upsell for a job that only required a cheap wax ring replacement, misleading 'free service call' advertising, and warranty terms that were effectively ignored. Experience scores are low as well, with technicians installing wrong-sized parts, failing to diagnose simple problems correctly, and leaving homes in worse functional condition. The sole positive review, which is also the oldest (2019), is the only data point pulling scores upward, but it is heavily outweighed by four detailed, credible negative reviews. Read less