MSP Plumbing Heating Air

MSP Plumbing Heating Air receives overwhelmingly negative reviews across nearly all dimensions, with pricing being the single most catastrophic failure point. Dozens of reviewers independently document charges 3–10x higher than competitors for identical work, with specific dollar comparisons provided across water heaters, faucets, furnaces, boilers, and drain clearing. Professionalism is deeply ... Read more

MSP Plumbing Heating Air receives overwhelmingly negative reviews across nearly all dimensions, with pricing being the single most catastrophic failure point. Dozens of reviewers independently document charges 3–10x higher than competitors for identical work, with specific dollar comparisons provided across water heaters, faucets, furnaces, boilers, and drain clearing. Professionalism is deeply mixed: individual field technicians are frequently described as friendly and personable, but the company as a whole is repeatedly cited for broken appointments, no-call-backs, aggressive upselling, scare tactics including fraudulent carbon monoxide red-tagging, and predatory targeting of elderly customers. Project completion is severely undermined by multiple accounts of incomplete work, return visits required to fix errors, jobs abandoned mid-stream, and in several cases work that made problems worse rather than better. Experience scores low due to a significant pattern of misdiagnosis, incorrect parts ordered, improper installations (including a gas leak from hand-tightened fittings), and technicians using iPads instead of tools — though a minority of reviews do praise specific skilled technicians by name. Read less