Minneapolis & Suburban Sewer & Water

The reviews demonstrate an overwhelmingly positive sentiment towards Minneapolis & Suburban Sewer & Water, with multiple customers emphasizing a few key themes:Transparency and Honesty: Reviewers consistently mention the company's straightforward communication regarding costs and project scope. Many customers appreciated that Ron and Kevin provided honest assessments of their plumbing issues and e... Read more

The reviews demonstrate an overwhelmingly positive sentiment towards Minneapolis & Suburban Sewer & Water, with multiple customers emphasizing a few key themes:Transparency and Honesty: Reviewers consistently mention the company's straightforward communication regarding costs and project scope. Many customers appreciated that Ron and Kevin provided honest assessments of their plumbing issues and explored cost-saving options rather than pushing for unnecessary work.Professionalism: The team is reported to be highly professional, courteous, and knowledgeable. Reviewers describe them as friendly and easy to work with, which contributes to a stress-free experience in managing urgent plumbing issues.Great Communication: A common theme is the strong line of communication established by the company throughout the process. Customers appreciated being kept informed and involved, particularly during repairs, which fosters trust and confidence in their services.Quality of Work: The reviews highlight the speed and effectiveness of the work performed. Multiple customers noted that repairs were completed quickly and met or exceeded expectations, providing long-term solutions to their plumbing problems.Customer-Centric Approach: The willingness to go above and beyond for clients is frequently mentioned. Reviewers noted that both Ron and Kevin made accommodations for busy schedules and even provided assistance beyond the immediate scope of work, which reflects their commitment to customer service.Cost Effectiveness: Customers have mentioned that Minneapolis & Suburban Sewer & Water offers competitive pricing and often suggests options that save money, significantly contrasting with quotes from other companies. This aspect appealed greatly to homeowners, especially given the unexpected nature of plumbing emergencies. Overall, the feedback paints a picture of a service-oriented organization that prioritizes customer satisfaction, offering high-quality, reliable plumbing services while maintaining honesty and integrity in their business practices. Read less