Justen Plumbing

Justen Plumbing (Mike) demonstrates strong overall performance across all dimensions, with particular strength in professionalism and technical expertise. The business excels at responsiveness, punctuality, and communication, with numerous reviews praising same-day or next-day service and clear explanations. Pricing is generally perceived as fair and reasonable, though some older reviews note lack... Read more

Justen Plumbing (Mike) demonstrates strong overall performance across all dimensions, with particular strength in professionalism and technical expertise. The business excels at responsiveness, punctuality, and communication, with numerous reviews praising same-day or next-day service and clear explanations. Pricing is generally perceived as fair and reasonable, though some older reviews note lack of upfront disclosure of service fees. Project completion is solid with most jobs finished as promised, though a detailed 2018 review documents a complex faucet installation with multiple callbacks, communication lapses, and quality issues that significantly impacted that customer's experience. The contractor shows strong problem-solving ability and honesty (refusing unnecessary work), but the 2018 incident and a few other negative reviews (2015, 2016) suggest occasional inconsistency in execution and customer communication. Read less