Hopke Sewer & Drain

The reviews for Hopke Sewer & Drain exhibit a mix of sentiments, indicating a polarized customer experience. Many customers express high satisfaction with the quick response, professionalism, and effective service provided by their technicians, with particular praise for individuals like Brandon and Chuck. Positive feedback highlights reasonable pricing compared to competitors, suggesting solid va... Read more

The reviews for Hopke Sewer & Drain exhibit a mix of sentiments, indicating a polarized customer experience. Many customers express high satisfaction with the quick response, professionalism, and effective service provided by their technicians, with particular praise for individuals like Brandon and Chuck. Positive feedback highlights reasonable pricing compared to competitors, suggesting solid value for emergency repairs and plumbing issues. However, there are significant negative experiences reported, specifically regarding perceived overcharging and poor customer service. Complaints about inadequate follow-up, unlicensed work, and a lack of accountability for damages mar the otherwise favorable impressions. The overall sentiment suggests that while many customers appreciate the service quality and promptness, others have encountered serious issues with pricing transparency and service guarantees, leading to a fractured reputation. Read less