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Workman Score
62.3/100
Based on
200 reviews analyzed
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Overview of Company Customer Sentiment Analysis in May
Hero Home Services demonstrates strong professionalism and technical expertise, with technicians frequently praised for friendliness, knowledge, and thoroughness. However, the company is severely hampered by pervasive pricing concerns that dominate negative feedback. Customers consistently report charges 3-5x higher than competitors for identical services, with numerous allegations of deceptive pr... Read more
Services Offered Verified by Business
Bathtub repair
Circuit breaker installation
Circuit breaker repair
Drain installation
Drain repair
Electric inspection
Electric installation or replacement
Electric panel installation
Electric panel repair
Electric repair
Wire installation
Wire repair
Electric vehicle charging station installation
Faucet installation
Faucet repair
Garbage disposal installation
Garbage disposal repair
Gas line installation
Gas line repair
HVAC installation or replacement
HVAC system repair
HVAC system maintenance
Light fixture installation
Light fixture repair
Outlet installation
Outlet repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Sewer installation
Sewer repair
Shower repair
Sink installation
Sink repair
Sump pump installation
Sump pump repair
Toilet installation
Toilet repair
Water heater installation
Water heater repair
Water pipe installation
Water pipe repair
Workman Score
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Price-friendly 39%
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Professionalism 75%
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Experience 72%
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Completion 68%
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