Erickson Plumbing, Heating, Air, Electrical

The reviews demonstrate clear themes in the experiences shared by customers. Here are the key points derived from the analysis:Professional Service and Capable Technicians: Many customers described the technicians as professional, friendly, and competent. Positive experiences were frequently linked to individual technicians (like Mike and Dean), who were praised for their thoroughness and clear ex... Read more

The reviews demonstrate clear themes in the experiences shared by customers. Here are the key points derived from the analysis:Professional Service and Capable Technicians: Many customers described the technicians as professional, friendly, and competent. Positive experiences were frequently linked to individual technicians (like Mike and Dean), who were praised for their thoroughness and clear explanations of processes and pricing.Value for Money: While some customers commented that Erickson's pricing was higher than competitors, many felt that the quality of service justified the cost. The importance of honest pricing and avoiding hidden fees was echoed throughout the reviews, with customers appreciating upfront estimates and thorough consultations.Mixed Customer Service Experiences: A noticeable concern was the inconsistency in customer service. Some reviews highlighted excellent communication and punctuality, while others described delays in follow-up and issues with scheduling. In particular, multiple customers mentioned frustration with the scheduling of city inspections and the lack of responsiveness for further service inquiries.Quality of Work: Most customers expressed satisfaction with the quality of the work performed, with several mentioning successful and efficient repair or installation processes. However, negative comments did surface regarding lack of adequate follow-ups and failures to resolve specific service requests.Repeat Business and Recommendations: Despite some negative experiences, many customers indicated a willingness to use the services of Erickson Plumbing, Heating, Air, and Electrical in the future. The company Read less