Discount Plumbing and Drain Cleaning

Quality of Work: A major point of contention among reviewers is the quality of the plumbing work performed. While some customers reported favorable experiences with specific technicians who successfully addressed plumbing issues, others experienced recurring problems shortly after service, leading to frustrations over the effectiveness of the repairs.Customer Service: Many reviews commend the cour... Read more

Quality of Work: A major point of contention among reviewers is the quality of the plumbing work performed. While some customers reported favorable experiences with specific technicians who successfully addressed plumbing issues, others experienced recurring problems shortly after service, leading to frustrations over the effectiveness of the repairs.Customer Service: Many reviews commend the courteous and professional demeanor of the technicians. Instances of employees, particularly Kyle and Chris, receiving high praise underscore a positive interaction that enhances customer satisfaction. However, there are significant complaints about the lack of follow-up support after the initial visit, as well as rude or dismissive customer service interactions when issues were raised post-service.Pricing Practices: The company presents itself as offering competitive rates, but several reviews revealed dissatisfaction regarding price transparency. Customers often felt misled by claims of "free estimates," only to encounter fees that were not disclosed upfront, leading to a perception of deceptive pricing. Some noted feeling charged excessively for work that seemed incomplete or miscommunicated, including the infamous Read less