Colin’s Plumbing

This contractor demonstrates severely deficient performance across all dimensions. Pricing is the most critical failure: 20 of 21 reviews explicitly document systematic overcharging, with charges 2–4x market rates, undisclosed fees, inflated estimates, and refusal to provide itemized bills or estimates before work. Professionalism is critically compromised: 16 reviews report disorganization, rud... Read more

This contractor demonstrates severely deficient performance across all dimensions. Pricing is the most critical failure: 20 of 21 reviews explicitly document systematic overcharging, with charges 2–4x market rates, undisclosed fees, inflated estimates, and refusal to provide itemized bills or estimates before work. Professionalism is critically compromised: 16 reviews report disorganization, rudeness, refusal to accept credit cards, incomplete work, failure to honor callbacks, and manipulative sales tactics (e.g., fabricating emergencies to justify unnecessary work). Project completion shows significant gaps: 14 reviews document unfinished jobs, abandoned work, warranty violations, and defective installations requiring customer remediation. Experience is undermined by poor workmanship: 12 reviews report incorrect materials, cracked valves, improper installations, and solutions that fail within months. Only 2 of 21 reviews are positive; both acknowledge high cost but praise responsiveness and quality—insufficient to offset the overwhelming pattern of documented harm. Read less