Bruckmueller Plumbing

The majority of the reviews for Bruckmueller Plumbing convey a strong sense of satisfaction among customers. Many reviewers expressed happiness with Eric's promptness and his ability to arrive on time, with specific mentions of appointments being met as scheduled. There is a demonstrable appreciation for his clear communication regarding plumbing issues; clients found him respectful and knowledgea... Read more

The majority of the reviews for Bruckmueller Plumbing convey a strong sense of satisfaction among customers. Many reviewers expressed happiness with Eric's promptness and his ability to arrive on time, with specific mentions of appointments being met as scheduled. There is a demonstrable appreciation for his clear communication regarding plumbing issues; clients found him respectful and knowledgeable, often explaining problems and solutions in a way that enhanced their understanding. Customers noted that he provided recommendations that helped them save money in the long term, indicating a commitment to customer education rather than upselling services. The reviews frequently emphasize Eric's conscientiousness regarding COVID-19 measures, which has been a significant factor for many clients in feeling comfortable having a service provider in their home. This health-conscious approach was seen as a considerable advantage during the ongoing pandemic. While the overall feedback was positive, there were notable criticisms that highlighted areas for improvement. A few customers reported negative experiences involving follow-up service, with claims of being charged for short trips to address issues arising from prior work. These reviews pointed to a perceived lack of customer focus on these occasions, suggesting that the business could enhance its approach to customer service by being more responsive to follow-up needs without additional charges. Additionally, one review shared a concern about potential damage incurred during a service, which raised questions about care during installations and adherence to local code requirements. This incident stands in contrast to other positive comments about professionalism and quality workmanship. In conclusion, while many clients express high levels of satisfaction and recommend Bruckmueller Plumbing based on Eric's exemplary service, it Read less