Lowe

2.9 /5 (25 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

Lowe's Plumbing reviews reveal a mixed sentiment, characterized by both positive and negative experiences. Many customers praised the promptness, professionalism, and personable nature of the service technicians, highlighting instances where plumbing issues were resolved quickly and efficiently. However, significant criticism emerged regarding misdiagnoses, poor communication, and unprofessional b... Read more

Services Offered Verified by Business

Plumbing inspection
Plumbing repair
Toilet repair
Water heater installation
Water heater repair
Water pipe repair
Water purification system cleaning and maintenance
Water purification system installation
Water purification system repair
Salt delivery

Business Details

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Workman Score

  • Price-friendly
    50%
  • Professionalism
    70%
  • Experience
    60%
  • Completion
    50%

Overview of Company Customer Sentiment Analysis in January

The reviews reveal a division in customer experiences with Lowe's Plumbing, where some clients expressed high satisfaction, citing the rapid service, friendly technicians, and effective plumbing solutions. Positive feedback highlighted specific technicians' friendliness, professionalism, and their ability to explain plumbing issues clearly. Many reviews appreciated the company

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    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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