Connors Plumbing & Heating

Across the reviews, a consistent theme emerged: customers felt that Connors Plumbing & Heating charges their clientele exorbitant fees for relatively simple tasks. Many reviewers expressed shock at the high quotes they received, particularly for common plumbing repairs, describing prices that were several times higher than those of competing service providers. The sentiment of being "ripped off" w... Read more

Across the reviews, a consistent theme emerged: customers felt that Connors Plumbing & Heating charges their clientele exorbitant fees for relatively simple tasks. Many reviewers expressed shock at the high quotes they received, particularly for common plumbing repairs, describing prices that were several times higher than those of competing service providers. The sentiment of being "ripped off" was echoed in multiple reviews, with some customers labeling the company a "scam" due to the alleged pricing practices. Although the technical staff received positive remarks for their friendliness and promptness, these characteristics did little to alleviate customer dissatisfaction with overall value. Reviewers often cited specific instances of what they believed to be unnecessary upselling, like suggesting new piping or maintenance programs that seemed designed to increase charges rather than offer genuine service. Additionally, several reviews mentioned feelings of being misled or misrepresented, particularly when customers had unintentionally contacted Connors after misattributing their branding to other local services. The disconnect between service quality and pricing led many users to discourage others from using Connors Plumbing & Heating, often concluding that the same services could be availed at a fraction of the cost from competitors. In summary, while Connors Plumbing & Heating has displayed strengths in service speed and technician professionalism, the overwhelming concern remains their pricing, leading to a significant negative impact on customer trust and recommendations. Read less