Carlson Bros Plumbing & Heating

All three reviews are strongly negative, painting a consistent picture of poor performance across every dimension. Professionalism is severely damaged by reports of an owner mocking a customer, ignoring follow-up communications, arriving late, and leaving a worksite in a filthy condition. Pricing concerns are explicit and serious, including charges for declined services, unexplained truck surcharg... Read more

All three reviews are strongly negative, painting a consistent picture of poor performance across every dimension. Professionalism is severely damaged by reports of an owner mocking a customer, ignoring follow-up communications, arriving late, and leaving a worksite in a filthy condition. Pricing concerns are explicit and serious, including charges for declined services, unexplained truck surcharges, and disputed overtime billing — with one reviewer threatening legal action. Project completion is also poor, with work left incomplete or improperly finished, a water heater not tested before departure, and a week-and-a-half delay before partial job completion. Experience scores marginally higher only because the work was physically attempted, but dirty water output after installation and a messy worksite suggest inadequate workmanship and quality control. Read less