Overview of Company Customer Sentiment Analysis in May
All three reviews are strongly negative, painting a consistent picture of a contractor with severe operational and ethical failures. Professionalism scored near zero due to repeated failures to return calls, cancelled appointments without notice, and an active cease-and-desist order from the State of Minnesota for misrepresenting licensure. Project completion is marginally above zero only because ... Read more
All three reviews are strongly negative, painting a consistent picture of a contractor with severe operational and ethical failures. Professionalism scored near zero due to repeated failures to return calls, cancelled appointments without notice, and an active cease-and-desist order from the State of Minnesota for misrepresenting licensure. Project completion is marginally above zero only because one reviewer noted the system was eventually finished, while the other two describe work that was never started or completed after large down payments were collected. Pricing received a very low score due to explicit reports of $10,000 down payments taken with no work performed and one customer having to pursue court action to recover funds. Experience scored slightly above the floor due to one report of an illegally designed system, suggesting not just negligence but fundamental technical incompetence. Read less