Mobile Maintenance

Mobile Maintenance shows a deeply inconsistent track record across all four dimensions. Professionalism scores are dragged down by repeated failures to follow through on commitments, poor communication between Steve and his crew, and multiple no-show or delayed-response incidents, though a handful of reviews do praise punctuality and courteous behavior. Project completion is the weakest area: mult... Read more

Mobile Maintenance shows a deeply inconsistent track record across all four dimensions. Professionalism scores are dragged down by repeated failures to follow through on commitments, poor communication between Steve and his crew, and multiple no-show or delayed-response incidents, though a handful of reviews do praise punctuality and courteous behavior. Project completion is the weakest area: multiple reviews describe incomplete work, abandoned tasks, broken items not made right, and a pattern of needing to chase Steve repeatedly to get agreed-upon work finished — including a 2024 review describing damage to a home's underbelly. Experience scores reflect genuinely capable workmanship in some cases, particularly from individual workers like Jim, but are offset by shoddy insulation work, a furnace repair that failed the same night, and long-term damage reported from a job done a decade prior. Pricing receives modest marks — a few reviewers found it fair or reasonable, but the cash-upfront requirement, a 5% credit card surcharge, and an attempted surprise $300 charge mid-job raise transparency concerns. Read less