Overview of Company Customer Sentiment Analysis in January
Air Mechanical has received a mixed bag of reviews in the past month, showcasing a wide spectrum of customer experiences. Many customers expressed their appreciation for the courteous and professional demeanor of technicians, particularly highlighting specific technicians like Albert and Mike for their thoroughness and respect for customer properties. Positive sentiments often revolve around effec... Read more
Air Mechanical has received a mixed bag of reviews in the past month, showcasing a wide spectrum of customer experiences. Many customers expressed their appreciation for the courteous and professional demeanor of technicians, particularly highlighting specific technicians like Albert and Mike for their thoroughness and respect for customer properties. Positive sentiments often revolve around effective communication and strong technical skills. Conversely, several reviews revealed discontent with the pricing structure, with complaints regarding perceived overcharging for parts and services, as well as negative experiences related to billing and service follow-up. Some customers reported ongoing issues with their HVAC systems, which they felt weren Read less