RooterWorks

With only two reviews, the data is highly polarized and insufficient for a reliable WW Score. The first review (2019) praises a specific technician (Michael Eisele) for patience, knowledge, and respectful communication, and describes a fast, organized installation. The second review (2018) is sharply negative, citing deceptive pricing practices, a late arrival window, no transparent quote over the... Read more

With only two reviews, the data is highly polarized and insufficient for a reliable WW Score. The first review (2019) praises a specific technician (Michael Eisele) for patience, knowledge, and respectful communication, and describes a fast, organized installation. The second review (2018) is sharply negative, citing deceptive pricing practices, a late arrival window, no transparent quote over the phone, and a failure to maintain a clean workspace — including trailing drain fluid on a kitchen floor with a crawling infant present. Professionalism scores reflect this split: one reviewer felt respected and well-served, while the other felt trapped and disrespected. Pricing scores are dragged down significantly by the second reviewer's explicit complaint about a $295 drain-snaking charge that was withheld until arrival, which they described as dishonest and potentially predatory. Read less