Centraire Heating & Air Conditioning

1.2 /5 (49 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

The reviews for Centraire Heating & Air Conditioning reflect a general sentiment of dissatisfaction and frustration among customers. Many users report serious issues with installation quality and service responsiveness, frequently citing unprofessional behavior, lack of communication, and perceived dishonesty. Customers express disappointment with the quality of work after spending significant amo... Read more

Services Offered Verified by Business

Drain repair
HVAC installation or replacement
HVAC system repair
Plumbing inspection
Plumbing repair
Water pipe repair

Business Details

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Workman Score

  • Price-friendly
    40%
  • Professionalism
    30%
  • Experience
    40%
  • Completion
    40%

Overview of Company Customer Sentiment Analysis in January

Service Quality and Communication: A recurring complaint involves poor communication and unprofessional behavior from Centraire's technicians. Multiple customers have expressed frustration at not receiving call backs after requesting follow-ups on issues, leading to a mistrust in the company's reliability. Instances of technicians arriving late and showing a lack of courtesy

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    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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