Case Closed Plumbing

The four reviews present a deeply divided picture of Carl and Case Closed Plumbing. Two positive reviews highlight prompt communication, professional demeanor, clean work habits, and efficient job completion. However, two strongly negative reviews describe dishonest pricing practices, failure to complete work, post-job rudeness, and a refusal to honor a callback commitment after a warranty issue. ... Read more

The four reviews present a deeply divided picture of Carl and Case Closed Plumbing. Two positive reviews highlight prompt communication, professional demeanor, clean work habits, and efficient job completion. However, two strongly negative reviews describe dishonest pricing practices, failure to complete work, post-job rudeness, and a refusal to honor a callback commitment after a warranty issue. The negative reviews are particularly damaging because they describe specific, credible incidents including disputed charges, abandoned jobs, and a contractor who denied performing work he had been paid for. The mixed record across all four dimensions prevents any dimension from scoring above the mid-range. Read less