Case Closed Plumbing

The reviews for Case Closed Plumbing reflect a deeply polarized sentiment. While several customers praise Carl for his professionalism, efficiency, and pleasant demeanor during the initial service experience, others express strong dissatisfaction regarding post-service support, especially in conflict resolution. The negative reviews highlight concerns over perceived rudeness, a lack of accountabil... Read more

The reviews for Case Closed Plumbing reflect a deeply polarized sentiment. While several customers praise Carl for his professionalism, efficiency, and pleasant demeanor during the initial service experience, others express strong dissatisfaction regarding post-service support, especially in conflict resolution. The negative reviews highlight concerns over perceived rudeness, a lack of accountability, and dishonesty when issues arose after the job was completed. Overall, the company's reputation is significantly affected by these complaints, indicating a need for better customer service practices. Read less