Suburban Plumbing Services

The reviews for Suburban Plumbing Services present a mixed sentiment towards the company's customer service and professionalism. On one hand, several reviewers commend the quality of work, timeliness, and the dedication of the staff, particularly praising individuals like Jim and Jake for their courteous and professional demeanor. However, a substantial number of reviews also highlight significant... Read more

The reviews for Suburban Plumbing Services present a mixed sentiment towards the company's customer service and professionalism. On one hand, several reviewers commend the quality of work, timeliness, and the dedication of the staff, particularly praising individuals like Jim and Jake for their courteous and professional demeanor. However, a substantial number of reviews also highlight significant issues with pricing transparency, unexpected additional charges, and what appears to be high-pressure sales tactics. Several customers expressed frustration over being billed for unnecessary items or being misled about installation costs, leading to serious trust issues with the company. The contrast between positive experiences and negative interactions suggests a deeper disparity in service reliability and honesty. Overall, while some customers are pleased with Suburban Plumbing's work, a significant portion feel compelled to warn others about their experiences, particularly regarding unexpected costs and service quality. Read less