Ultimate Plumbing & Heating Services

This single review describes a negative experience with Robert, a plumber. While the reviewer acknowledged Robert was knowledgeable and performed initial work competently, the engagement deteriorated significantly. The customer felt the $200+ charge for 45 minutes of work was excessive given that an adjacent drain issue remained unresolved. Most critically, when the customer requested a callback t... Read more

This single review describes a negative experience with Robert, a plumber. While the reviewer acknowledged Robert was knowledgeable and performed initial work competently, the engagement deteriorated significantly. The customer felt the $200+ charge for 45 minutes of work was excessive given that an adjacent drain issue remained unresolved. Most critically, when the customer requested a callback to complete the job, the plumber allegedly became verbally abusive, using profanity and accusing the customer of wanting free work. This represents a severe professionalism failure and incomplete project delivery. The review was filed with the BBB, indicating serious dissatisfaction. Read less