McQuade Heating & Cooling Plumbing & Refrigeration

McQuade Heating and Cooling receives overwhelmingly positive feedback across professionalism, experience, and project completion, with numerous reviewers praising named technicians like Patrick, Colin, Dominic, John, and Mike for being knowledgeable, courteous, thorough, and communicative. However, several serious negative reviews meaningfully drag down scores: one detailed review describes a mult... Read more

McQuade Heating and Cooling receives overwhelmingly positive feedback across professionalism, experience, and project completion, with numerous reviewers praising named technicians like Patrick, Colin, Dominic, John, and Mike for being knowledgeable, courteous, thorough, and communicative. However, several serious negative reviews meaningfully drag down scores: one detailed review describes a multi-week incomplete installation with failed inspections, a shut-off water heater left unrestored, and zero follow-through communication; another describes alleged scare tactics used on seniors; and a third describes an unexpected fee dispute and non-functional heat after a service call. Pricing is the weakest dimension, with complaints about a surprise $95 fee, an overpriced minor plumbing repair, and a potentially inflated parts quote, partially offset by positive mentions of fair and competitive pricing from other reviewers. Project completion is strong in the majority of cases but is significantly penalized by the one detailed account of a prolonged, incomplete installation with multiple failed inspections and poor follow-up communication. Read less