Guardian Basement Waterproofing

The reviews reveal several common themes that highlight the strengths of Guardian Basement Waterproofing:Customer Service and Responsiveness: Both reviewers express gratitude for the outstanding customer service they received. The quick response time, specifically by staff member Ken, to a plumbing emergency showcases the company's dedication to resolving customer issues promptly.Honesty and Integ... Read more

The reviews reveal several common themes that highlight the strengths of Guardian Basement Waterproofing:Customer Service and Responsiveness: Both reviewers express gratitude for the outstanding customer service they received. The quick response time, specifically by staff member Ken, to a plumbing emergency showcases the company's dedication to resolving customer issues promptly.Honesty and Integrity: A significant aspect of the reviews is the company's transparency and honesty. The owner personally evaluated a competing company's quote and provided a fair assessment of what work was genuinely necessary, suggesting minor repairs over a major overhaul. This nurtures trust and long-term customer relationships.Expertise and Knowledge: The knowledge displayed by the staff, especially the owner's insight into the customer's needs and providing a solution that saved them money, is particularly noteworthy. Customers seem to appreciate the expertise of Guardian Read less