Gary Sumner Plumbing

Sumner Plumbing shows strong professionalism with consistent praise for punctuality, communication, and courtesy across multiple reviews. However, serious concerns emerge around pricing practices and project completion quality. One detailed 2016 review alleges aggressive upselling ($2500 cleanout followed by another $2500 for allegedly caused damage), unnecessary charges ($150 for a faucet that di... Read more

Sumner Plumbing shows strong professionalism with consistent praise for punctuality, communication, and courtesy across multiple reviews. However, serious concerns emerge around pricing practices and project completion quality. One detailed 2016 review alleges aggressive upselling ($2500 cleanout followed by another $2500 for allegedly caused damage), unnecessary charges ($150 for a faucet that didn't need tightening), and recurring drain problems requiring annual callbacks—suggesting either poor workmanship or misdiagnosis. The two positive reviews (2014–2015) praise responsiveness and friendliness but lack detail on actual work quality or long-term outcomes. The stark contradiction between the negative review's specific allegations and positive reviews' generic praise, combined with the age gap and lack of recent data, creates significant uncertainty about current service quality. Read less