Always Available Plumbing

With only two reviews, the data is highly insufficient to draw reliable conclusions. The two reviews are sharply contradictory: one is a glowing 5-star review praising speed, friendliness, professionalism, and quality of work, while the other is a scathing 1-star review citing rude and condescending behavior, unauthorized work, and unexplained price increases. Professionalism scores low due to the... Read more

With only two reviews, the data is highly insufficient to draw reliable conclusions. The two reviews are sharply contradictory: one is a glowing 5-star review praising speed, friendliness, professionalism, and quality of work, while the other is a scathing 1-star review citing rude and condescending behavior, unauthorized work, and unexplained price increases. Professionalism scores low due to the serious misconduct described in the negative review — eye-rolling, condescension, and working without customer approval — which cannot be offset by a single positive review. Pricing is flagged as a concern due to the explicit complaint about a $40 unexplained charge increase with no transparency. Project completion is mixed: the hot water tank job was completed well, but the spigot job involved unauthorized work and no review of completed work with the customer. Read less