Thatcher & Son Services

This single review describes severe deficiencies across all dimensions. The contractor failed to install proper mortar/support under the tub, left the job incomplete in 1.25 hours despite quoting 2.5-3 hours, installed fixtures incorrectly (showerhead 3 inches off-center), did not water-test the installation, and has been unresponsive to contact attempts for months. The customer was charged $2,100... Read more

This single review describes severe deficiencies across all dimensions. The contractor failed to install proper mortar/support under the tub, left the job incomplete in 1.25 hours despite quoting 2.5-3 hours, installed fixtures incorrectly (showerhead 3 inches off-center), did not water-test the installation, and has been unresponsive to contact attempts for months. The customer was charged $2,100 for work that violates manufacturer specifications and creates safety hazards. The review explicitly states feeling 'ripped off and deceived,' indicating serious professionalism and pricing concerns. Read less