Quality Comfort Heating & Cooling

This contractor's review record is dominated by serious, detailed negative experiences across nearly every dimension. Professionalism is heavily penalized by multiple accounts of no-shows, failure to return calls, rude owner behavior, and broken commitments — with only one or two positive mentions of responsiveness and friendliness to offset a pattern of deeply unprofessional conduct. Project co... Read more

This contractor's review record is dominated by serious, detailed negative experiences across nearly every dimension. Professionalism is heavily penalized by multiple accounts of no-shows, failure to return calls, rude owner behavior, and broken commitments — with only one or two positive mentions of responsiveness and friendliness to offset a pattern of deeply unprofessional conduct. Project completion is critically low, with multiple reviewers explicitly describing abandoned work, unresolved permits paid for but never obtained, and technicians who never returned after causing damage. Experience scores are dragged down by a review describing incorrect wiring that destroyed a garbage disposal and another citing work performed that was not requested and a leak left unrepaired. Pricing receives a slightly higher score only because one reviewer praised the company for not overbidding, but this is outweighed by a complaint about being charged for unauthorized work. The two positive reviews lack specific detail and are significantly outnumbered by credible, detailed negative accounts. Read less