Plumbing By The Gas Guys

The review set presents a deeply divided picture of this contractor. A majority of positive reviews praise responsiveness, friendliness, fair pricing, and professional demeanor — particularly from Brett and Brian in routine jobs. However, two extremely serious negative reviews significantly drag down all dimensions: one details a catastrophic multi-visit gas leak repair that left the customer in... Read more

The review set presents a deeply divided picture of this contractor. A majority of positive reviews praise responsiveness, friendliness, fair pricing, and professional demeanor — particularly from Brett and Brian in routine jobs. However, two extremely serious negative reviews significantly drag down all dimensions: one details a catastrophic multi-visit gas leak repair that left the customer in repeated danger, involved apparent dishonesty about work completed, rude behavior from the owner, and a dangling live gas line — a severe workmanship and professionalism failure. A second 1-star review alleges the company is operating without a Michigan plumbing license and without proper commercial insurance, which if true would be a critical legal and safety concern. Project completion and experience scores are heavily penalized due to the gas leak incident, which represents a genuine safety failure across multiple visits. Pricing scores are modestly positive overall but undermined by the gas leak case where charges escalated significantly for work that may have caused additional damage. Read less