Phils Services

Phil's Service receives overwhelmingly negative reviews across all four dimensions, with only 2 out of 13 reviewers reporting a positive experience. Professionalism is severely damaged by repeated patterns of no-shows, failure to return calls, rude technicians, and broken communication — with only one reviewer noting a tech who called ahead and arrived on time. Project completion is the weakest ... Read more

Phil's Service receives overwhelmingly negative reviews across all four dimensions, with only 2 out of 13 reviewers reporting a positive experience. Professionalism is severely damaged by repeated patterns of no-shows, failure to return calls, rude technicians, and broken communication — with only one reviewer noting a tech who called ahead and arrived on time. Project completion is the weakest area, with multiple accounts of unfinished work, repeat visits that failed to resolve issues, abandoned jobs, and in one alarming case, a gas line left with a hazardous leak. Technical experience is also poor, with technicians described as unable to diagnose problems correctly, incompatible with the appliances they were sent to service, and in one case telling a customer the electrical was 'too difficult to comprehend.' Pricing drew complaints about underbid estimates with demands for more money on-site, slow refund processing, and charges exceeding appliance value — though two positive reviewers noted reasonable rates. Read less