Michigan Plumbing and Mechanical Services

Michigan Plumbing & Mechanical shows a deeply mixed record across all four dimensions. Professionalism is inconsistent: some reviewers praised responsiveness and friendly technicians, while others reported being ignored after texting the owner a video of an emergency, being told a repair would take days, and a perceived attempt to exploit urgency with a bait-and-switch price. Pricing is the most d... Read more

Michigan Plumbing & Mechanical shows a deeply mixed record across all four dimensions. Professionalism is inconsistent: some reviewers praised responsiveness and friendly technicians, while others reported being ignored after texting the owner a video of an emergency, being told a repair would take days, and a perceived attempt to exploit urgency with a bait-and-switch price. Pricing is the most damaging dimension, with two detailed 1-star reviews describing significant price inflation after arrival — one involving a quoted hourly rate that ballooned to a flat rate nearly double competitor quotes, and another involving a $220 drain clearing that failed within 9 days with no warranty honored. Project completion is also problematic: at least two jobs resulted in unresolved issues (a failed drain clearing and a loose sink fixture causing water damage), with the company refusing to return without additional payment in one case. On the positive side, several reviewers praised thorough, clean, on-time work — particularly one detailed 5-star review describing the owner arriving early, a fair quoted price honored at completion, and excellent crew workmanship. Read less