C & R Plumbing & Heating

The reviews collected for C & R Plumbing & Heating indicate a troubling trend of dissatisfaction among customers. A common theme is the portrayal of the workers as unskilled, with multiple mentions of shoddy workmanship that necessitated hiring other plumbers to rectify mistakes. This dissatisfaction is intensified by complaints about rudeness and a lack of professionalism from the staff, which ha... Read more

The reviews collected for C & R Plumbing & Heating indicate a troubling trend of dissatisfaction among customers. A common theme is the portrayal of the workers as unskilled, with multiple mentions of shoddy workmanship that necessitated hiring other plumbers to rectify mistakes. This dissatisfaction is intensified by complaints about rudeness and a lack of professionalism from the staff, which has left customers frustrated and regretting their choice. Another significant area of concern is the billing practices of the company. Customers express outrage at being charged for seemingly unreasonable tasks, such as travel time for tool retrieval and excessive labor hours for simple jobs. The review from the customer who described being charged for 8 hours of labor for a task that should have taken one hour illustrates a perceived rip-off that has severely damaged trust in the company's integrity. Communication failures are also highlighted, with customers lamenting the lack of follow-up on service bids and the extensive time wasted while waiting for responses. These delays have caused inconvenience and dissatisfaction not only for individual customers but also for their clientele, as indicated by one customer who experienced frustration from their own client due to poor service from C & R Plumbing & Heating. While there was one positive mention regarding the use of technology for diagnostics, it is significantly overshadowed by the broader negativity surrounding unprofessional behavior, lack of competency, and questionable billing. This suggests that potential customers should proceed with caution, as the company appears to have considerable room for improvement in both service quality and customer relations. Read less