Sur-Flo Plumbing & Drain Cleaning

The analysis of this review reveals clear and strong dissatisfaction. The customer experienced a crisis situation involving flooding in their basement, emphasizing the urgency of the need for a professional plumbing service. The company's commitment to respond within a stated timeframe was not met, and the subsequent cancellation of service exacerbated the situation, leaving the customer dealing w... Read more

The analysis of this review reveals clear and strong dissatisfaction. The customer experienced a crisis situation involving flooding in their basement, emphasizing the urgency of the need for a professional plumbing service. The company's commitment to respond within a stated timeframe was not met, and the subsequent cancellation of service exacerbated the situation, leaving the customer dealing with sewage flooding. Key sentiments expressed in the review include disappointment with the company's reliability and frustration over the inadequate communication regarding their service. The reviewer's insistence on not recommending the company reflects a deep sense of dissatisfaction and a lack of trust in Sur-Flo Plumbing & Drain Cleaning Read less