Go Plumbing & Drain

Recent reviews for Go Plumbing & Drain indicate a significant level of dissatisfaction, particularly centered around customer service and professionalism. A specific incident highlighted the company's disregard for property and a lack of accountability, as well as unprofessional conduct from both the owner and employees. Overall, the sentiment reflects disappointment and frustration, suggesting a ... Read more

Recent reviews for Go Plumbing & Drain indicate a significant level of dissatisfaction, particularly centered around customer service and professionalism. A specific incident highlighted the company's disregard for property and a lack of accountability, as well as unprofessional conduct from both the owner and employees. Overall, the sentiment reflects disappointment and frustration, suggesting a dire need for improvement in customer relations and employee behavior. In a more detailed analysis, the review points to a serious issue where an employee's actions resulted in damage to a customer's property, demonstrating a lack of care and consideration. The response from the company owner, described as rude and argumentative, only exacerbates the situation and indicates poor management practices. This feedback suggests a culture that does not prioritize customer satisfaction or resolution of conflicts, as the owner failed to address the complaint adequately. Overall, this review paints a troubling picture of the company, emphasizing the need for better employee training and enhanced customer service protocols to prevent similar incidents in the future. Read less