4-Ever Water-Tite

Three of the four reviews are deeply negative, describing serious failures including unburied pipes left vulnerable to freezing, an unfinished driveway after three months with advance payment taken, and a warranty repair that went unaddressed for over seven months despite repeated follow-up calls. The one positive review (2017) describes a thorough, well-executed basement drain tile job with punct... Read more

Three of the four reviews are deeply negative, describing serious failures including unburied pipes left vulnerable to freezing, an unfinished driveway after three months with advance payment taken, and a warranty repair that went unaddressed for over seven months despite repeated follow-up calls. The one positive review (2017) describes a thorough, well-executed basement drain tile job with punctual crews and respectful conduct, which provides the only meaningful upward pressure on scores. The owner, Robert Gray, is directly implicated in dishonest communication in at least two reviews — once for allegedly lying about company identity and once for allegedly fabricating a customer's financial motive — which severely damages the professionalism and trust dimensions. Project completion is the most damaged dimension, with multiple reviews describing abandoned, incomplete, or warranty-ignored work spanning years. Read less