Thornton Brothers Inc. Sewer & Septic Service

Thornton Brothers Inc. Sewer & Septic Service has received a mix of positive and negative feedback over the past month. Many customers praise the quick response time, expertise, and professionalism of the technicians, specifically highlighting Kevin's service as exceptional. Reviews often note the reasonable pricing and effective problem-solving capabilities of the team. However, a significant con... Read more

Thornton Brothers Inc. Sewer & Septic Service has received a mix of positive and negative feedback over the past month. Many customers praise the quick response time, expertise, and professionalism of the technicians, specifically highlighting Kevin's service as exceptional. Reviews often note the reasonable pricing and effective problem-solving capabilities of the team. However, a significant concern arises from a recent change in ownership, which has led to increased rates and a perceived decline in service standards. Some long-time customers express disappointment with the new management, particularly regarding their customer service and reliability in addressing recurring issues. Despite these mixed sentiments, a core group of customers remains satisfied and continues to recommend the company. Read less