Remer Plumbing Heating & Air Conditioning

Remer Plumbing presents a deeply divided picture across its review history. On the positive side, multiple reviewers praised specific technicians — Mason, Doug, Matt, Roco — for being professional, knowledgeable, efficient, and courteous, and several jobs including complex installs (radiant floor heat, tankless water heaters, bathroom remodels) were completed to high satisfaction. However, the... Read more

Remer Plumbing presents a deeply divided picture across its review history. On the positive side, multiple reviewers praised specific technicians — Mason, Doug, Matt, Roco — for being professional, knowledgeable, efficient, and courteous, and several jobs including complex installs (radiant floor heat, tankless water heaters, bathroom remodels) were completed to high satisfaction. However, the company is weighed down significantly by a recurring and serious pattern of billing fraud allegations: multiple independent reviewers across different years describe being charged for hours not worked, bait-and-switch pricing, charging for return visits to fix their own defective work, and dismissive or rude responses when customers raised concerns. Pricing is the weakest dimension, with numerous reviewers citing inflated bills, undisclosed mileage fees, weekend rate surprises, and charges for warranty work. Customer service at the office and ownership level was described as rude and condescending in several reviews spanning 2015 to 2025, suggesting a systemic rather than isolated issue. Read less