Mr. Rooter Plumbing of the Tri-Cities

Both usable reviews are strongly negative and raise serious concerns across multiple dimensions. Pricing is flagged explicitly in both reviews, with one customer claiming charges were nearly four times the market rate and another unable to obtain an itemized bill after months of requests — both pointing to a lack of pricing transparency and potential exploitation. Project completion is also prob... Read more

Both usable reviews are strongly negative and raise serious concerns across multiple dimensions. Pricing is flagged explicitly in both reviews, with one customer claiming charges were nearly four times the market rate and another unable to obtain an itemized bill after months of requests — both pointing to a lack of pricing transparency and potential exploitation. Project completion is also problematic, as one reviewer explicitly states the agreed-upon augering service was never performed despite being billed. Professionalism scores very low due to repeated failures to follow through on promised callbacks, refusal to provide billing breakdowns, and an overall pattern of poor communication and responsiveness. No positive or neutral reviews with substantive detail exist to offset these findings. Read less